Oracle

“I would definitely recommend 3TecSolutions to all of my colleagues.”

Senior Campaigns Manager

Oracle

Customer Success Story

Lead generation is one of the top challenges for the modern B2B organization. In part, that’s because marketers have yet to pin down the most effective practices, media, and technology. Rather than see their budgets bottom out, many organizations augment their programs with help from a third-party agency.

At 3tecsolutions, we specialize in B2B marketing and lead generation for business technology companies. We build relationships with vendors, learn their products, and connect buyers with the best solutions for their needs. We helped Oracle find more customers – download the case study or watch the video below to learn more.

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THE CHALLENGE

Oracle revamped large sections of its sales process in 2013, driven by then-President Mark Hurd, who became Oracle CEO along with Safra Catz in 2014. This shakeup transitioned sales to a specialist model, focusing on singular product categories. Oracle’s Inside Sales Team is responsible for following up with program leads across the Customer Experience Suite, and they have their share of roadblocks – some programs are fed by expired or low-quality leads, which means good leads can fall through the cracks. In addition, tenuous sales intelligence and lack of cohesion between departments often leaves sales reps unsure how to best follow up with a lead.

THE SOLUTION

3tecsolutions built a custom content syndication and tele-demand program using a piece of top-of-funnel content from Oracle — a whitepaper entitled “How to Drive Revenue With A Modern Sales Cloud.”

Our outbound representatives contacted prospects who downloaded the content and followed up with a custom qualification question:

In regards to your current CRM solution which of the following would you say is the biggest need for improvement?

• – Ease of deployment
• – Updating sales numbers across mobile devices
• – Insight into sales forecasting and analytics
• – Collaboration across all teams
• – Building prospect pipeline
• – Other

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Additional Training

After delivering the leads, 3Tecsolutions sent a client development advisor to train Oracle reps on best practices for following up. The advisor communicated how leads were scored and worked with department leaders to optimize the lead flow process within Oracle’s CRM system. Key points of the training session included:

• – Ease of deployment
• – Updating sales numbers across mobile devices
• – Insight into sales forecasting and analytics
• – Collaboration across all teams

Throughout the follow-up process, 3Tecsolutions performed regular check-ins (every 10 days) with the Inside Sales Team to ensure program effectiveness and lead quality/accuracy.

THE RESULTS